飛騨高山ゲストハウス桜花

Really disappointing. We've booked 2 nights in a Japanese style bedroom for a couple and when we arrived the lady told us our bedroom has a problem with the bathroom so they've "upgraded" us. However instead of a Japanese style room with futons they gave us a western style bedroom with 4 single beds. The room was boring without any Japanese style. We aren't in Japan to sleep in the same bed (and even inconfortable ones in Ouka Guesthouse) than at home. They said we are lucky because we have a big kitchen on our floor of 3 bedrooms. Yes true but we didn't mind as we didn't plan to use it at all. And the second disappointment was that on our floor there were 3 bedrooms and one of them had a big Japanese door so pretty sure it was a Japanese style bedroom. Unoccupied for 2 nights. Anyway. Worst experience we had during our trip in Japan. I would expect more than a simple "sorry".

めちゃ楽しく過ごせました!
ありがとうございます