リッチモンドホテル東京水道橋
| 住所 | 東京都文京区本郷１丁目３３−9 |
| サイト | richmondhotel.jp/suidobashi |
| カテゴリー | ホテル |
| 評価 | 3.8 27 件の口コミ |
| Richmond Hotel Tokyo Suidobashi | |
最寄りの枝 |
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近くの同様の会社 アパホテル〈半蔵門 平河町〉 — 東京都千代田区平河町１丁目３−5 スーパーホテル秋葉原・末広町 — 東京都台東区上野３丁目２−5 アパホテル〈小伝馬町駅前〉 — 東京都中央区日本橋大伝馬町１４−20 ホテルサンルート浅草 — 東京都台東区雷門１丁目８−5 |
リッチモンドホテル東京水道橋 件の口コミ
27 清潔感があり、アメニティも揃っており快適なホテル
スタッフの対応も素晴らしいです。
難点は、ホテル入口が分からない。ドンキホーテの左脇に入口があるのですが、ドンキホーテの存在感があり過ぎて見逃します。
Be very careful and double check when you sign your hotel charge receipt upon arrival. I had booked for a single person stay which was confirmed again by the concierge when i checked in. Giving no reason to doubt any lack of clarity regarding this issue, I did not check the receipt until a few days later, only to find out they had charged me for 2 people.
When I called to enquire, the customer service explained it was because I stayed in a room that was maximum for 2 people and so the hotel charged me for 2 people amenities. In a roundabout "apology, " the hotel kept insisting I was the one responsible for not clarifying during the online booking process and the phone call ended when they repeatedly apologised insincerely as a way to end the call.
A hotel's service is measured not only of the service provided during the stay, but also after. This not only upholds the hotel's image, but also to promote return patronage from frequent visitors.
I have to note my rating is only reflective of the customer service by the concierge. During my stay, the room was clean and the housekeeping staff (often underappreciated) did a wonderful job.
Overall, I am surprised at this experience, which personally is an uncommon occurrence with hotels in Japan and while I may only be one customer out of many to them, the bad aftertaste left with their handling of this experience means I will not stay at their establishment in the future.
This hotel would have got an easy 4 star, it's a good size compared to others in the price range for Tokyo, it has decent decor and good transport links. However.cleanliness let this place down - our toilet had feaces on the seat and on it's side, it took some effort to explain this to the staff since their English was poor.
Btw if you're short on time and need to pick-up souvenirs, go next door. A large store selling almost everything under the sun and it's open 24 hrs.
An excellent business hotel and great for travelling. Room is small but nice. Powered toilet with heated mirror in bathroom, pants press and in room humidifier. Staff is very attentive. Self serve laundry and laundry service available. Full amenities and free WiFi. Highly recommended!
フロントの対応は、良かったです
連泊しましたので掃除は対応良かったよ
ドン・キホーテ、コンビニも近くて便利です
東京ドームからも近くです
また泊まりたいホテルです
後楽園遊園地の観覧車が見える位置にある立地です。 朝食バイキングを利用しに行きましたが、宿泊客でなくても食べられます。 サイゼリヤの朝食ですが、種類が豊富。 あのミラノ風ドリアも食べ放題ですよ。