株式会社 AghartA

屋探しではつばささんに大変お世話になりました。私たちは二人とも日本語を話すので、料金が安い（通常の家賃1ヶ月分ではなく家賃の半月分）標準的な大手不動産会社から始めましたが、結局結果が出ずに約2週間を無駄にしてしまいました。私たちには困難な条件がいくつかありました。具体的には、私たちは二人とも外国人で未婚でした（つまり、管理会社は私たちの両方の収入を考慮することに消極的でした）。翼は他の会社と違って、空き物件がない物件に車で行く時間を無駄にしたり、外国人からの申し込みも受け付けなかったりすることがないように、事前に準備をしてくれました。彼女はとても働きやすく、英語も完璧でした。

Can't believe how long it has taken me to get around to writing this review considering how amazing AghartA is and how important they were to helping us find a great place to live! I speak Japanese but my partner doesn't, so we decided that it would be best to use a bilingual company to help us find a rental in Tokyo. We also have two cats, which made finding an apartment particularly difficult for us, but Tsubasa-san was very kind and helpful in finding us plenty of places to see. She's very knowledgeable about different management companies and didn't bother telling us about apartments run by places that did not accept foreigners, and thanks to her we were able to find a wonderful location that we all (cats included) love! Tsubasa-san is great about communicating with you and explaining procedures and utilities in English as well, so I definitely recommend them if you don't speak much Japanese and need to find a place to live. We will definitely use their service again!

日本語が分からない人には良い不動産屋かもしれませんね。契約だけではなく日本のルールも教えてくれるなどサポートがあるみたいです。　ただ、スタッフの態度と知識量には非常に疑念が残る。　そもそも、名乗りもせず横から茶々入れてくる男性スタッフは問題あり。私はあなたの部下ではありませんし、あんな言われ方をされる筋合いもありません。可能性を探るという相談は不可能なようで、提示される条件を飲むか諦めるかの話になる。部屋のオーナー様と交渉するテクニックがあるかと期待したが、そうでもなくてどこの不動産屋でも話されるようなオーナー様側の都合を説教される。今までいろんな地域の数多くの不動産屋にお世話になったが、ここはお勧め出来ない。

Very helpful and convenient. I had my apartment decided in about a week. Tsubasa will fight for you.

A small but very capable real estate agency, they helped me find an apartment within days. Tsubasa is competent and honest, never pressuring me to do anything, always laying out my options. Of course, her English fluency was key to our success; this was the first time in Japan that I was able to move apartments without the help of a Japanese friend. I appreciate everything they did for me.

Renting a place in Tokyo as a foreigner with a job and Japanese language proficiency, somewhat difficult.
Renting a place in Tokyo as a foreigner with a job and no Japanese, hard.
Renting a place in Tokyo as a foreign language school student, effectively impossible.

Somehow Tsubasa-san made the impossible happen.

She helped me find a place closer to my school, cheaper than my sharehouse, and on a more convenient line. She killed it!

I lived in a sharehouse for two months before I attempted to find my own apartment. I found out about Agharta through different listings I saw on realestate.co.jp. Tsubasa san replied to one of my inquiries and immediately scheduled time to meet with me.

I met her the day after my email and we started looking at places on their database of listings that were around my budget. I chose maybe 30-40 different places and Tsubasa called all of them. Only 7-8 were ok with a foreign language student without a job. I was a bit disappointed at how many were cut, but Tsubasa san explained the reality of real estate in Japan.

If you are curious, the totem poll is:
Japanese citizen
Foreigner with a job + Japanese skills
Foreign university students
Foreign language school student

Even with so many potential apartments cut out Tsubasa san made sure that I saw the units that I was interested in. When I found one that I liked, she ensured that I was top priority when it came to the application and kept me updated at every step of the process. Even after the application was approved she helped configure things like gas, electricity, and water.

Finding opportunities (work, school, networking) as a foreigner in Japan seems to be quite difficult so far. People like Tsubasa-san enable us to chase opportunities that may otherwise be out of reach. I am very satisfied and thankful for her work!

Finding an apartment in Tokyo especially if you are a foreigner and speak a little bit Japanese can be very difficult. Tsubasa-san will help you find the right one like what I have experienced. She worked within my budget and prioritized the things that I like in an apartment. She was very honest and easy to deal with. Also, she replies immediately. Aside from the search, Tsubasa-san helped me set up the utilities, which can also be difficult. I am glad I got Agharta as my agent ;)

Great place to find an apartment in Tokyo area.
Staff was very efficient and friendly:)
Highly recommended agency!

They were sooo cheerful and helpful. I can’t believe I found my place in one day. Their persistence helped me find an apartment that I love. I can’t thank you enough!

Absolutely terrible. From the very moment I walked in to the building the woman at the front desk had the laziest attitude. She made it very clear that she nor the company is looking to help new arrivals. Please do not waste your time. You could get more help from a brick wall than you could from this place. I arrived almost 3 hours before they closed and the woman just sat there saying “well, I can call to see if these places are available on Thursday”. It was Sunday. Lazy, inattentive, lack luster, unmotivated, and unprofessional are the best ways to describe this business.

DON'T GO HERE IF YOU DON'T WANT TO WASTE YOUR TIME. They don't accompany you to the properties and what they're doing is probably illegal. Find a different company. The polar opposite of competence. Lied to my face and didn't take any time to do proper research for my needs just because they assumed certain things about my situation. I know there are way better businesses out there, EVEN for foreigners. It seems like they don't help foreigners with a decent grasp of Japanese compared to those who don't speak it at all.

Tsubasa-san is amazing - definitely recommend here for any foreigners looking for housing in Tokyo! Found me a place within a day & sorted everything for me - super helpful & made the stressful process so easy!

Tsubasa-san was very friendly and helpful. She made sure the whole process went smoothly and stress free. Thank you!

I was in contact with many other real estate agencies in Tokyo to find a good apartment. Already when contacting Agharta by E-Mail I received a lot of helpful information and an orientation guideline besides only information about the apartment, so my first impression of this company was already very good.
When I met Tsubasa-san, a very kind, competent and friendly lady - real estate agent of Agharta, she showed me several apartments - considering all my personal criterias and likings and she found me a good apartment already at our first meeting. She also helped me with many other issues which were needed to rent an apartment - even took care of making the hanko (name stamp - used in Japan instead of a signature) for me, doing phone calls on my behalf and giving me lots of useful information about other administrative things. The whole process of finding and renting an apartment took me only 3 days with the help of Tsubasa-san.

I can highly recommend Agharta and especially Tsubasa-san as one of the most helpful and competent real estate agents I have met so far (compared to about 6 others of other companies, whose names I do not want to mention here). If you want to find a good apartment which fits your needs (from low to high budget) - in a secure way with most friendly and helpful service - then I can only advice you to try Agharta first. It will spare you lots of troubles.

Tsubasa-san took the time to explain the process and look over several properties with me that fit my criteria. After I made my selection everything went smoothly and she even took time to explain the contract before I went to the contract signing. I appreciate the help in navigating the Tokyo apartment hunting scene.