Asian Tigers (International Moving and Relocation) - Japan

Very professional, efficient and helpful. Language wasn't an issue with their staff and they handled my items with care.

Amazing customer service, very friendly and responsive, did their very best to navigate the covid delays and our stuff arrived earlier than expected and in excellent condition.

Just initiated a move from Tokyo to the East Coast of the U. S.using Asian Tigers, the third move I have done between the two countries using them.

Andrew Olea at Asian Tigers in Tokyo worked hard to obtain space on a cargo ship, no easy task amidst the pandemic-induced supply chain breakdown. The packing crew was also efficient. Will update this review again after the U. S.move-in has been completed, and for now can say that the Tokyo end of the move was done very well.

Update in May 2022:
The shipment was delivered last week to our home on the East Coast of the U. S.and all went well. Good communications from the U. S. -based coordinator and from Olympia Moving, the Boston-based partner of Asian Tigers. Will definitely use Asian TIgers again on our next international move.

Really happy with the service provided by Asian Tigers - moved household goods from New Zealand to Japan, and from the quoting process to the items being delivered everything was easy. Nothing was damaged in transit, and there was minimal effort needed from us to make everything run smoothly. Highly recommend and would definitely use Asian Tigers again in the future.

From getting the quote to having our life in Japan packed up and moved overseas for us was a flawless, professional and caring service. I would definitely recommend this company and would use again for future moves.

Crews were very kind, worked perfectly, even helped the assembling furnitures. I deeply appreciate.

Moving is a HUGE headache and pretty traumatic so I started planning our return to Malta after 10 years in Japan around 3 months before departure. That was fortunate as it takes time to figure out details and check the various offerings.
I picked the 4 main names I knew and started getting quotes and then received a recommendation for Asian Tigers from my destination agents.
My wife was very sceptical as we had never heard of them however I'm very happy I called them.
Guillaume came over to do a house survey and was thorough and his estimate turned out to be pretty close! He was also the most flexible and made sure to understand our key needs - Japanese are not known for their flexibility but Guillaume went out of his way to make sure our needs were met. He checked details regarding the car that I planned to ship and helped me to find out details that made me realize that it would not be cost effective to do so.
Their prices were very competitive which didn't hurt.
All 5 quotes came pretty close to each other but I just felt the attention to detail and flexibility were greatest with Guillaume.
The move was scheduled for 2 days. Day 1 Tariq turned up early and was outstanding. He was organized, efficient and managed to get my wife moving fast which is no small achievement! She was highly impressed with the service and she is not easy to please. (years of experience on that point! ;) )
The amount covered on Day 1 was impressive and when one item was inadvertently packed due to my fault, Tariq and Guillaume went out of their way to get it back for me very quickly.
They left us boxes and materials overnight so we could get organized and Day 2 was done by midday. They were well prepared and efficient and I had a hard time keeping up with them and Im normally extremely fast.
I have to say we were extremely impressed with the service and attitude of the staff all round. Nothing is too difficult for them and they made what could have been an extremely tough pack up, a fast and very efficient experience.
I will certainly look to Asian Tigers first next time I am planning a move.
I would recommend giving them a call.

Mr. Olea at Asian Tigers Mobility - (International moving and relocation) - Japan displayed "cutting - edge" customer service skills in all phone and electronic correspondence. His presentation, carefulness towards details, listening skills and timely follow-up left me feeling important and assured that he has integrity and is very competent at delivering a professional representation of Asian Tigers Mobility for complex transitions of overseas / international shipments. Mr. Olea, at minimum - met my high standard for excellent customer service delivery. His professionalism was displayed throughout the entire time he managed and coordinated my shipment to the states.

My experience with moving companies abroad and in the states has gained me the experience of having at least one provider in Japan to compare all the rest. This was my first time working with Asian Tigers Mobility. From this point forward, Asian Tigers Mobility is NOW the “Gold Standard” company I shall compare all other international moving companies to, due to the excellent workmanship of Mr. Olea. His customer service skills never left me feeling "rushed", confused, lacking trust or concerned about potential problems or unfinished business regarding my shipment or his customer support interventions.

I must admit, prior to working with Asian Tigers Mobility, I had reservations about trusting a new or different provider to manage my overseas shipment. However, after working with Mr. Olea and the other excellent professionals at Asian Tigers Mobility throughout the entire transaction experience, I will only recommend Asian Tigers Mobility. Thank you, Asian Tigers Mobility!
Sincerely, Ms. TW

Terrible experience so far. Moved from the U. S.to Japan and Asian Tiger is being used to receive my shipment. Company failed to notify me of the Customs reporting requirements for unaccompanied items when arriving in country prior to my arrival in Japan. Due to this, it has caused additional paperwork that needs to be done, costing me extra money. I hope that when I depart Japan and return to the U. S, my employer will not use this company again.