アディダス オリジナルスショップ GINZA SIX

店舗は小さいですが試着室有り
オンラインストアで30Lのリュック購入
店舗で受け取り
スタッフ商品知識豊で優秀
平日でしたがインバウンドで混んでました。

オリジナルス店舗ですが
取り扱い種類は少なめな感じが
します｡まぁ‥売場面積で考えたら
仕方がないのかなと思いました｡

接客は最悪です。
立地的に外国人が多いですが、待つし (待たせるし)
店員は気が利かないし、２度と行かないと感じます。
オンラインで頼んで、こちらに取りに来ましたが、普通に家に発送してもらう方が、時間的にいいと感じた。

態度が悪くて最低でした。抽選が当たって喜んで行ったに、もう2度と買いません。順番に案内できてないのはあなた方の怠慢であって、どうすればいいか問い合わせした私に、あの態度はないでしょう。売れてるからなのか、抽選が当たったのが残念に感じました。もう2度と買いません。

Place is clean, but didn’t have the sneakers I wanted and was advise to go to another location.

This Adidas location is inside the Ginza 6 shopping center. I went there looking for something unique to bring back to the US for a friend. I was initially surprised by the "small" selection of shoes and items. But what I learned is that this location carries special and/or limited edition products (I stopped by the Addidas in Harajuku which while larger did not carry the same products as this location).

The staff here were all so polite and very helpful. Even if the customer did not buy something I noticed the employees would make sure everyone had a pleasant experience. A special thank you to Tang the employee who helped me, he is multilingual in English, Chinese (Mandarin and Cantonese), and Japanese. He took the time to explain the different I was looking at and was very patient with me while I took pictures of the different shoes to send back to my friend in the States before making a purchase. We chose the special collaboration shoes from Pharrell Williams.

Thank you again to Tang and the staff here for your help and kind service.

Staff are so gentle and helpful. He tried his best to get the shoes I wanted even there was no available in shops (only from online store) i was really impress. Thanks!