ザ・ブラフ・メディカル＆デンタル・クリニック

Great doctor but a receptionist perhaps in her late 20's or mid30's, long hair wearing glasses was just excruciatingly terrible. Terrible english- could not understand a word she was saying but seems to think she's so fluent, her attitude was very stuck up and unprofessional, greatly brings down the image of such a great clinic.

This place is so DISRESPECTFUL, UNPROFESSIONAL, LACKS CUSTOMER SERVICE! The first time I went one of the Receptionist had a very disrespectful and stink attitude. I overlooked it because I wanted to see the doctor. Anyways, fast forward to a day ago, I made an appointment via telephone which was CONFIRMED. When I went on the day of the appointment I was told that the clinic is closed. The message was relayed by the same doctor who I went to the previously time. He was very rude! I asked him to check because an appointment was made, he said he did (he didn't even move) and there was none. I wasted 2 hours of commuting! They behave like I am begging them to attend to me. I am paying my money! They need to learn to appreciate their customers. If they continue like this they will have none left. Distasteful!

This is an excellent health care facility offering medical and dental services in both English and Japanese. Dr. Akashi is also fluent in Tagalog. The receptionists and nursing staff are all very professional. The online system is very convenient for booking appointments. The calendar there will make it clear when the doctor is available for appointments. Upon booking, you will receive an email immediately confirming the booking. I was very surprised by some of the comments about "customer service". This is a medical clinic not a restaurant. They are prioritising the demands of the community not just the individual. The staff here are very hard-working and I have found them extremely patient when I have heard them dealing with the unreasonable demands of some patients. This clinic meets & even exceeds my expectations for a medical clinic.

私はホームドクターの様に利用できるブラフクリニックは、怖かったことは一度もありません。昔、インターナショナルスクールの校医をされていたドクターや、英語が得意な明るいいつも同じメンバーのスタッフ、何よりいつも患者様で混み合ってる待合室で、むしろリラックスできると思います。

First visit
Very professional doctor, perfect English, no waiting time with an appointment confirmation (you can make it online) and cheap! Paid for the doctor and the medecine (10 days antibiotics) not even 20 Euro. So highly recommended!

I read the reviews and they were funny Had similar impressions at first but our family has come to love the doctors, nurses and the receptionists in bluff clinic. I appreciate the receptionists for who they are and their contribution to taking good care of my family. I chuckle every time the receptionists have a “moment” with myself or other patients as it is sort of what makes this clinic special and enjoyable. Keep it up receptionist, and thank you bluff clinic for all the work you’ve done to keep my family and children alive.

The five stars are for the doctor. 0 or minus 5 stars for the English speaking receptionist who is extremely rude. It was my toddler's first time to the clinic. When I showed her the free medical care certificate for children after seeing the doctor, she said, "You SHOULD have showed it BEFORE seeing the doctor! " I wanted to explain that at the hospital that we usually go to, we produce this certificate after seeing the doctor. Also, when we arrived at the clinic, the receptionist didn't ask for it. She only asked for the health insurance card. This certificate is quite common for toddlers and babies, so I think the receptionists should have asked for it together with the health insurance card, or at least tell us nicely that we have to show it before seeing the doc next time. Before I left, she re-emphasized this point rudely by saying, "Next time, SHOW us this document BEFORE seeing the doc! ". I didn't want to make a fuss there because it's not easy to find a clinic with English support.

This place is so DISRESPECTFUL, UNPROFESSIONAL, LACK CUSTOMER SERVICE!
The first time I went one of the Receptionist had a very disrespectful and stink attitude. I overlooked it because I wanted to see the doctor. Anyways, fast forward to a day ago, I made an appointment via telephone which was CONFIRMED. When I went on the day of the appointment I was told that the clinic is closed. The message was relayed by the same doctor who I went to the previously time. He was very rude! I asked him to check because an appointment was made, he said he did (he didn't even moved) and there was none. I wasted 2 hours of commuting!
They behave like I am begging them to attend to me. I am paying my money! They need to learn to appreciate their customers. If they continue like this they will have none left. Distasteful!

The doctor speaks fluent English and is very knowledgeable and kind. I went in without an appointment and was seen very quickly. The receptionists aren’t overly friendly, but they aren’t rude. The clinic really makes foreigners feel welcome, I’ll be back!

Lovely English speaking staff. Been twice and it's always been a professional environment. When I had the flu the doctor helped me. Also, when I went stressed about a health issue the doctor became extra attentive and was very soothing to be around. Thank you.