VFS.GLOBALビザ申請センター

指紋を取るブースの人が仕事が嫌なんだろうなぁと思うほど無愛想で、イライラしているのかすごく気を遣いました。
荷物を乗せる場所を教えてくれるわけでもなく、わかりにくいドアの開け方も案内してくれるわけでもなく、こちらまでイライラが移ってしまったと思ってしまうほどでした。
人のせいにするのもなんですが、出来上がった証明写真も散々な出来でした。
厳粛な作業が絡むからそれどころではないのだろうなとは察しましたが受付の方は普通にテキパキと受け答えしてくださったので、ギャップがありました。
サービス業をやっていた者としてはあり得ない感じでしたが、期待するのも違うのかなと思いました。
待ち時間が少なかったのは助かりましたが個人的には高いお金を払ってまであまり行きたくはありません。

ノルウェー滞在許可を申請中です。書類の内容などではなく、書類がこれからいつどこへ行くのかなどと、仕組みを聞いたら「知りません」と答えられました。サイトから追跡情報を調べられますが、ためになる情報は得られなかったので、私はUDI、北京ノルウェー大使館、そしてこちらのVFSの3つの機関に問い合わせなければならず、大変苦労しました。UDIから滞在許可がおりてすでに3日が経過し、私の方からもメールをしましたが、VFSからは何も連絡が来ません。対応が不親切だと感じています。

Great location, I think it would help immensely if they could possibly improve quality of their services!

パスポートが返ってきません。こちらから直接東京オフィスに連絡する手段もなし。電話番号は絶対につながらない仕様になってます。あちらからのコミュニケーションは一切なし。これでぼったくりのような金額を払わされています。カスタマーケアのアドレスやTwitterに問い合わせてもジェネリックな返答しか来ません。HO、VFSたらい回しになりメールのテンプレ送られて終わり。こんな乏しいサービスを介してでしかビザ申請ができないことに激しい憤りを感じます。

They offer lots of services yet all cost extra and unnecessary money. I felt bad impression because of that.

This review is for 6-month visitor visa application. I have also purchased gold package.
Good points:
1. The staff and the guard are very nice.
2. It took me only a week for the passport to come back to my hands.
3. Staff can speak English very well, so there is no need to worry about not being to speak Japanese.
4. Scanning document service is very helpful.
5. Checking document with staff can help the application process to go smoothly. (It does not mean that you will get the visa.)

Bad points:
1. Priority does not mean anything. I did not get call first and really had to wait for my number to be called.
2. Lounge is locked and cannot be used.

My suggestion is to buy service separately. Only the things that I mentioned are really needed.

Money, money, money! Pay, pay, pay! Very bad image to UK Visa applicants. It costed me ¥40,000. - in total to apply visa. I don’t feel like applying visa again.

Just a place for earning money.
They just collect and send all documents to Philippines.
Recommend scanning all documents by yourself and not paying any additional services except priority application.
If you want to copy or scan in here, copy is 5 times higher than convenience store and scan service is 1620 yen.
No original document needed except your passport. It is different from the explanation on UK's official website.
In addition, the staffs have no authority to answer anything about your application, so if you have questions about the necessary documents, just send an email to UK government directly!
Although I had an appointment, it still took me over 90 minutes.

Overall:
Very poor service and rude staff!

Important and keep in mind:
We have to submit all Japanese [or non English] documents translated to English by ourselves, including bank books.
They just collect passports and send them to Manila, Philippines.
If additional money is paid, they will briefly check documents to check for any incorrect / missing documents.
Unless if we choose express service [quite expensive], the passport returning date will become unpredictable.

Summary and conclusion:
Everything in this place is money minded.
Submit the Visa application form and necessary documents quite ahead of time, or choose express service.
In my feeling [may be I'm wrong in this point], choosing express service has a high possibility of getting visa.

All they do is collecting money, and documents to send to Manila, which leads to extremely long processing time, and messing up applicant’s schedule. Really please speed up the visa processing time.

Went there to apply for a tourist visa. It just took forever to have things done. With a reservation, I still needed to wait for over 1 hour. Stayed there for around 90mins.

Far from the station. Service is average. Staffs here are basically useless because all they do is collecting passport and documents, shipping to Manila. Would not visit again.

Staff is friendly enough. They are really helpful especially if you have a package (I bought a silver) and if you have all supporting docs.
Visa process is quick and smooth if you pay additional 30,000+ yen for priority service.

さすが、資本・市場主義のイギリス。申請資料の整理は基準通りの順番で提出すれば良いと思ったのに、お金で安心を買っちゃった。自信のある人はあのサービス要らないと思う。
スタッフのサービスは日本らしい！
ビザ (旅行) は三週間弱もらった！一ヶ月を目安にビザ申請の方がおススメ！

Terrible customer service, The staff told my wife that her passport would be returned from the Philippines in 1/2 weeks so she booked her flight and almost 6 weeks and 3 flight changes later we still are waiting for my wife's passport. If I could I would give 0 stars